In the past few decades, psychologists and business people have discovered that successful problem solvers use the same process to identify and implement solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving workshop will give participants an overview of the creative problem-solving process and key problem-solving tools they can use daily. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

Objectives:

  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem-solving 
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem-definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality