We've all met that dynamic, charismatic person who has a way with others and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations like forgetting someone’s name.

The Interpersonal Skills workshop will help participants work towards being unforgettable people by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed to start a conversation, move a conversation along, and progress to higher levels of conversation.

Objectives:

  • Understand the difference between hearing and listening.
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed to start a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side can improve skills in influencing other people.
  • Understand how facts and emotions can help bring people to your side. 
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips for preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips for making an impact through powerful first impressions.