Having effective administrative skills is essential in today’s work environment. Being organized, punctual, and effective in your written and verbal communication skills are crucial if you want to achieve your goals in any endeavour you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In the Administrative Support workshop, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, committing to consistently applying the concepts every day is the key to changing and adopting new behaviours quickly.
Objectives:
- Get better organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete special tasks
- Improve verbal communication skills
- Increase awareness of non-verbal communication skills
- Achieve self-empowerment
- Deal better with their managers
- Learn that self-care is a priority